I am very disappointed in the CVS ExtraCare card program. My fiance and I are very regular customers, and both look forward to receiving the Customer Care coupons. However, I am very disappointed since I had filled 2 new prescriptions at our local CVS pharmacy totaling $55. I was expecting to receive a great coupon afterward, since I assumed that the company really appreciated this business. I was disappointed when, after our next visit which was within the same week, I received a coupon stating that I would get a $25 gift card after filling a new or transferred prescription at the pharmacy. Unfortunately, I had already filled all my prescriptions and past prescriptions werent included! This leads me to believe that they give out coupons that they know we wont use, since we have already bought/filled whatever we needed!! I am very unhappy with this predicament.
I purchased car insurance from Churchill with a £50 Excess charge. When I rang to make a claim I was told my excess was £200. I complained about this to churchill and spoke to a lady called Ms N. She could not find any evidence that I had asked for a £200 excess but offered to reduce it to £100 for this claim.I believe that as I was sold a policy with a £50 excess that is what I should have to pay. I have now been unable to use my car for a week now and this will continue until this dispute is settled. I am now having to seek legal advice and hire a car until the situation is resolved. I have been informed that when I win my dispute against Churchill I will be able to make a claim for the cost of the car hire.
Cambridge Gas..amount of money spent in phone calls must easily top the price of an average gas bill
"In early February my partner and myself recieved a final 2 month gas bill dated from 24/11/2001 to 24/01/2002 as we changed to N-Power. As most other people living in three bedroom house we wouldn,t be surprised if it came to about £175-£200 over these two wintery months. When we read the actual prices we were shocked to see it total over £1296!!! We contacted Cambridge gas instantly and was told that someone would look into this and call us back within 24 hours. The next day came and went with no phone call, so we called them back again. This time to be told that the bill is correct as one of there engineers had done the reading nad there for it can,t be wrong. At this point I stated the amount to which the lady replied ""Oh it is rather high isn,t it, someone will call you in the morning!"" Now 10 months after trying to recieve a phone call back or even get a gas bill of a sum less than £2000 is proving impossible. During this time we have recieved 2 final demands, letters stating legal proceeding and court summonds. On recieving these letters we have called Cambridge gas to be told we will recieve a phone call back. When we ask for a manager there,s never one available and the complaints line is busy but someone will call you back! We,ve asked about the damage it may have done to our credit history, which apparently is nothing! (I think we will wait for a reply from Equifax before we believe that!) The amount of money spent in phone calls must easily top the price of an average gas bill. If anyone else has had this trouble with Cambridge gas or any other supplier please let me know so I can pay my bill and get on with worrying about every day life."
TXU Energy will probably take a year to sort out my account
I am writing to complain about the service I have received from TXU Energy. I bought my house in October 2002 and on the day of moving in (23.10.02) I called TXU Energy and gave my meter readings from that day. On the 2nd Feb 2003 I received a card to fill in my readings. I did this on 2nd Feb and left the card outside my door, as instructed on the card. I then didn,t receive a bill for the whole of February. Thinking this a bit odd I called TXU Energy only to find I didn,t have an account opened on the computer. I gave my readings again and then received nothing. I called for the second time and to which a confused customer service person asked for readings again. I gave them for the third time and was told I would receive a bill in the post within days. In two days I received an envelope from TXU of which to find was a ,welcome to TXU, you are a new customer, letter and no bill! I called again to find out what the problem was and again asked to give my readings, as they didn,t have them. I gave my readings for the fourth time and was told it would be sorted out in a few days time. It wasn,t, so I called again and was told there was a problem with my initial readings of which I was put through to three different people who all said they couldn,t deal with it, it was someone else,s department and that someone would call me back. They asked me for my readings again. I gave my readings for the SIXTH time and waited for someone to call me back. No one ever did! I am leaving the country at the end of May and will not be easily contactable for a year. From my experience so far with TXU Energy it will probably take a year to sort out my account and therefore you will have to wait until then to receive the payment
In November 2000 I took out a motor insurance policy with Commerical Union. During the policy period Commercial Union were taken over by Norwich Union Direct and they in turn issued me with a new insurance policy valid until the end of November 2001. I received a renewal notice from Norwich Union and subsequently phoned them as my insurance premium had increased yet again despite no claims having been made against the policy. And here,s the problem. Even though Norwich Union had been insuring me for the past year they had managed to spell my name wrong, a minor glitch, but I also discovered that they had me down as having an accident four years ago which is not the case. They also said that my car was being used for business use by myself and my employer. I only use my car for personal use and am the only named driver. My insurance premiums did increase astronomically due to moving to a higher risk area in February this year. I wonder if my premium increased also due to the fact that Norwich Union had the incorrect details on their system. Commercial Union had the correct details given to them when I took the policy out. Upon speaking to Norwich Union (2/11/01) to clarify this they advised me that the problem occurred when they took over the policy, but basically fobbed me off saying that I am not due a refund and they are not willing to look further into the situation.
OK....same story here as with the rest of the complainants. Took my mother to the doctor,s for some minor shoulder pain and it was simply diagnosed as old age causing the bone joint to kinda rub together and the resulting pain.The simple solution was to take some pain killers (specifically Ibuprofen) as and when needed to alleviate the pain. Mercury Claims initially denied the claim stating that it was a result of a previous injury which was reported on the claim form to them. The previous injury was over 2 years prior to this incident, it was more muscular in nature as my mother fell off a stool back in India. Upon clearing this small misconception on their part, they agreed verbally to process the claim and the money would be forthcoming. 8+ months and still waiting for the infamous check to arrive.Upon contacting them via e-mail to check status....
I purchased general liability insurance (paid in full) on my martial arts school in August 2005 from F.L. Dean. They wewre advertised in a martial arts magazine as a top insurance company for martial arts liability.I sold the school in January 2006 and notified Dean by e-mail fax and phone that I was no longer in business asking them to cancel the policy and return any balance due. To date they have not complied. They claim it was sent to the insurance writer and I would hear from them. I want my money. I have been more than patient as I feel it doesn t take 5 months to complete a refund.What other action can I take?
"Bank of America will steal your money, don t do business with them if you do not want to be robbed, they do not deserve to be called Bank of America. Here,s what they do to make sure they steal the most money out of you: Lets say you have $500 in your account, the whole day you shop and you used your card for small amounts during the day,and AFTERWARDS had an emergency and had to make a $400 withdrawal, you figured you had made about fifteen earlier purchases for less than $10 and you know you will go overdraft if you take out the $400 but it,s an emergency and you are willing to give them the $30 overdraft fee, well it turns out than when you check your account the next day they have lined up all your withdrawals from largest to smallest even though they didn t occur in that order so instead of one $30 overdraft fee for the $400 you will have 15 $30 overdraft fee and little you can do since it will be taken out automatically form your next paycheck as you surely have direct deposit like most people, this happened to me several times I emailed asking how come they charge everything form larger to smaller despite that the smaller amounts occurred first in the day, they replied with a moronic answer saying ""Oh most people need to get their car payments and mortgage payments through and they are the larger ones so we want to make sure they don,t go late bla bla bla"" the guy pretty much assumed I was an idiot or something cause if they have ""overdraft protection"" it means that all payments/checks will be disbursed no matter what, so plainly they just want to maximize how many times they can charge you overdraft fees. I closed my account after realizing they had taken more than $600 in overdraft fees. Hopefully you avoid this by not opening an account with tham or closing yours."
I have a horror story about Zenith Insurance Company which I feel I have a duty to let others know
I have a horror story about Zenith Insurance Company which I feel I have a duty to let others know. I am an EMPLOYER in the state of California and as a result of chosing them as a Workmen’s Comp. insurance provider, I have lost the 2 best employees I have ever had as well as soured my relationships with other valued employees. In every case, the Zenith people were ok at first but quickly began to TREAT MY EMPLOYEES AS IF THEY WERE ALL COMMITTING INSURANCE FRAUD WHEN I KNOW FOR A FACT THEY WEREN’T!!! My employees, trusting them because of their trust in ME, went to the doctors Zenith referred them to. hat was a big mistake because THESE DOCTORSWORK FOR THEM and refuse to not only acknowledge the severity of the injuries, but also refuse to conduct the appropriate tests. (ONE OF MY LONG-TIME EMPLOYEES NOW HAS PERMANENT NERVE DAMAGE!!! – Zenith refused to do an MRI, which was actually necessary to detect the damage already done and treat it in time. When she switched doctors to get an MRI for fear of permanent damage, Zenith cut off her T.T.D. and never bothered to start it again when her new doctor sent all the appropriate paper work! (They had said right away before they got the papers, then after they got them changed it to 3 weeks, but eventually never sent anything…)She was left with NO MONEY coming in and no one would answer her questions. She applied for disability but Zenith delayed answering questions and therefore delayed her money! They did everything they could to “break” her! I felt so bad for her, I’m the one who had to loan her money out of MY pocket to live!!!) EVERY SINGLE EMPLOYEE I have had deal with Zenith has had to eventually hire an attorney and start a lawsuit! I am now with another insurance company, Safeco, and have had no problem whatsoever in a year and a half I’ve contracted them.
Very unhappy with this predicament
CVS ExtraCare Card
Category: Insurance
Posted By: Lindsey
Posted On :
22nd Nov 2006 
