1. USER ACCEPTANCE Please carefully read and understand the following terms and conditions before using and/or accessing the web site.You shall be required to agree to the TOU before you are allowed to post a complaint/compliment on www.opencomplaints.com. We reserve the right, at any time, to modify or alter TOU, and you agree to be bound by such modifications. Therefore, you should periodically review the applicable terms and conditions of this TOU to which you are bound. 2. RULES OF POSTING COMPLAINTS/COMPLIMENTS The Services are provided to enable consumers to post and/or resolve their complaints/compliments in relation to goods and/or services provided in businesses and entities . we does not control, censor, edit nor investigate any Content posted by you and does not guarantee the accuracy, integrity validity of such Content. You shall be solely responsible for any legal implication / ramifications or damages that may occur as a result of your postings on www.opencomplaints.com. 3. USER CONDUCT You shall meet the following posting guidelines before using the Services provided by www.opencomplaints.com: (i) You shall be personally and solely responsible for all Content posted by you on www.opencomplaints.com; (ii) Any Content posting made by you are prohibited from containing any spam, unlawful, obscene, vulgar, abusive, harassing, infringing, harmful, threatening, defamatory, sexually explicit, profane, hateful, inciting racial hatred or ethnicity, or otherwise objectionable language of any kind; 4. METHOD OF SUBMISSION As a user of www.opencomplaints.com, you are allowed to make "message additions" to all your previous Content posting such as to clarify your position, indicate any progress in negotiations or to reflect factual accuracies/inaccuracies. Kindly be reminded that you are not allowed to change, edit or remove any of your Content postings on www.opencomplaints.com. Please note that by having an account, you will receive certain communications from Us, such as service announcements, greetings, administrative messages and Newsletter. You can either agree opt out from receiving them by informing us.You are required to fill in all relevant information in our Message Posting System before you are able to post your Content on www.opencomplaints.com. After submitting in the Message Posting System, you will automatically receive a notification e-mail containing ‘User Name’ and 'password'which must be kept secured to post any new messages or to reply to any Business replies posted on your original complaint/compliment on www.opencomplaints.com. Once a complaint/compliment has been forwarded to the said Business, the Business may choose to conduct any future correspondence between you and the Business personally or the Business may choose to post a reply to your complaints/compliments if it is posted on www.opencomplaints.com. 5. TERMINATION OF SERVICES You agree that we, in our sole discretion, may without prior notice, terminate your use of the Services, and remove any Content, for any reason whatsoever, including but not limited where we believe that you are in breach of this TOU and/or any other existing laws, any Content that violates this TOU or is otherwise objectionable is brought to the attention of us or is presented with a valid court order from a court of competent jurisdiction ordering the removal of the posting or finding that the posting is defamatory whether slanderous or libellous, seditious or otherwise illegal. 6. USER LIABILITY You hereby agree to fully indemnify and hold us, our officers, directors, employees, agents, insurers, and any representatives from any legal or equitable claims, demands, actions, causes of action, suits, sums of money, judgments, controversies, liabilities and costs (including legal costs and disbursements) whether directly or indirectly, arising from or in any way resulting from your use of www.opencomplaints.com. 7. PRIVACY POLICY We will not sell or disclose any personal information of our users and Businesses to any third party without first receiving the user's permission or in good faith that such disclosure is reasonably necessary to comply with the relevant law, legal process, to enforce this TOU, or under any of the other circumstances set forth in our privacy policy, as may be amended from time to time. In order to provide better Services, we may use cookies, which may be set by us or by our third party advertiser. If any information is lost because of reasons beyond our reasonable control,we won't not be responsible for any abuse, misuse or manipulation by any third party of such information. 8.THIRD PARTY SITES USE For your convenience, we may provide links to web sites operated by third parties. Any link provided on www.opencomplaints.com do not imply that we are affiliated with or associated with such linked Web sites, their owners or operators, or any related Content. Your access to those sites and the use of their products and services are at your own risk. 9. GOVERNING LAWS www.opencomplaints.com is governed by the laws of India. You hereby consent and submit to the exclusive jurisdiction and venue of the courts in India in all disputes arising out of or relating to the use of www.opencomplaints.com.If you are accessing www.opencomplaints.com from outside India, you do so, on your own initiative and are responsible for compliance with the laws in the jurisdiction where you access www.opencomplaints.com.
