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| Posting Compliments/Complaints Messages |
 How can I post my complaints or compliment messages?
If you are using opencomplaints.com for the first time, you have to register here with necessary information.Then you will receive a password which will be sent to your email address given by you at the time of registration.Login using that password.There, choose whether complaint message or compliment message,click on 'Add Item' to post the message. Then enter your message and submit it. If you are not a new user,then login using your username & password.choose whether complaint message or compliment message,click on 'Add Item' to post the message. Then enter your message and submit it. |
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Should I pay for posting complaints or compliment messages?
No.It is an absolutely free service from us. |
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Do I require any registration?
If you are using opencomplaints.com for the first time, you have to register here with necessary information.Then you will receive a password which will be sent to your email address given by you at the time of registration.After login, you can post messages and can view all your postings. |
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Do you check the posted messages for accuracy?
You should do all your postings at your own risk.Only you will be responsible for all the consequences of your postingsYou would be legally responsible for all of your postings that affects or damages the reputation of that business.We doesn't check for the accuracy of consumer messages.So always try to post complaints that are real. |
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What is the use of posting a compliment/complaint?
Compliments build a powerful friendly relationship between consumers and business.We can't give a real,sincere compliment without finding some virtue,or talent or use in something.Here we are keeping a friendly,direct,passional ,honest relationship with another human being.
Giving a compliment can change your attitude and the world around you.It will increase your self-confidence,maintains good friendly relationship without selfishness.When you are giving compliments,you will only notice for the virtues,and positive traits of the other person.Then,you will look for the best in other people than the worst.You will look at the world with a creative and positive attitude ,considering little for the obstacles.Try to make a habit of giving compliment.It only costs a little time , enenrgy and a passion to make life of yourself and the others better which can give happiness to all. |
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What I have to do after receiving Business reply?
Login and then find out your message.Then click on'Add comment' link at the top of your message.There you can find area to enter your reply. Write down your reply . |
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What should I do if I forgot my password?
click on the ' forgot password' link given in login area and enter necessary details. |
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What are the conditions for posting complaints/compliments?
* You shall be responsible for all yuor message postings on this web site.
* The contact information provided at the time of registration must be true.
* The contents must not contain any unlawful,vulgar,harassing,language of any kind.
* The contents must not contain any reference to names of individuals,domain names,or other companies besides the subject of posting.
* The posting must not contain reference to a commercial transaction that didnot occur. |
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How to reply to the Business?
Login and then find out your message.Then click on'Add comment' link at the top of your message.There you can find area to enter your reply. Write down your reply . |
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How to change my password?
You can change your password after login. There,choose 'Your Account' to change your password. |
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Which information of mine will be disclosed?
Only your name and complaint/compliment messages will be published on the web. |
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How many messages can I post?
You can post as many messages as you can. |
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Will you publish the reply messages?
If the business post their reply, then every one can view that message on the web site.If they didnot care for you,then no action will be taken by the business. |
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Why should I use opencomplaints.com?
Because, the consumer can manage their complaints or compliment messages,then can keep track of what is happening to their posted messages,they can view and search for all the messages posted in opencomplaints.com. |
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Where should I contact for enquiries and doubts?
You may send an email to us. |
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How will I forward messages to Business?
You can instruct opencomplaints.com to forward your message to business.You have to fill the business email address in the column provided .Then your message will be automatically forwarded to business. |
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| Business Replies |
Do I require any registration for reply?
If you are using opencomplaints.com for the first time, you have to register here with necessary information.Then you will receive a password which will be sent to your email address given by you at the time of registration.After login, you can view consumer complaints and reply to them. |
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Where should I contact for business enquiries and doubts?
You may send an email to us. |
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Should I pay for replying to consumer's complaints or compliment messages?
No.It is an absolutely free service from us. |
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What is the use of replying to a consumer complaint?
The consumer is showing you the qualities of your product,whether it is good or bad. Then you can improve your service/product. Handling of complaints is very important as it reflects the quality of your product and the way you satisfy the needs of your customers.
If a person is not satisfied with your product,he/she will his/her friends and other people about this. This will create a bad impression of your company among people.Then you have to spend more in advertising your product to attract custmers. By replying to complaints,you can correct the problems, develop new ideas to improve your products, can do better market survey, and better maketing of your product. Thus ,you can recover the dissatisfied customers. |
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Will you publish my reply messages?
Reply will be published automatically after you added your message. |
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Where will you publish my reply messages?
Reply will be published on the same web page with your Complaint message. |
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How to reply to the consumer reply without publishing in web site?
For this purpose , you have to contact us. |
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| View Messages |
Can I see the details of the posted messages?
Compliments and Complaints are posted according to category and date.
(+) to view the Compliments.
(-) to view the Complaints.
E.g. Education(+3,-7) means that there are 3 compliments and 7 complaints. |
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Why should I view a complaint message?
* You can understand your rights and previlages.
* You can correct your faults and mistakes.
* You can learn about the eperiences of the other customers and can take better purchase decisions.
* You can learn about services and qualities of a company
* Can give better ideas and suggestions to other customers. |
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How to add our own comments to another message?
Login and then find out the message.Then click on'Add comment' link at the top of your message.There you can find area to enter your comments. Write down your comments & submit. |
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Should I pay for viewing complaints or compliment messages?
No.It is an absolutely free service from us. |
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Do I require any registration to view messages?
If you are using opencomplaints.com for the first time, you have to register here with necessary information.Then you will receive a password which will be sent to your email address given by you at the time of registration.After login, you can post messages and can view all the postings. |
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Where should I contact for my enquiries and doubts?
You may send an email to us. |
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Why should I view a compliment message?
Compliments build a powerful friendly relationship between consumers and business.We can't give a real,sincere compliment without finding some virtue,or talent or use in something.Here we are keeping a friendly,direct,passional ,honest relationship with another human being.
Giving a compliment can change your attitude and the world around you.It will increase your self-confidence,maintains good friendly relationship without selfishness.When you are giving compliments,you will only notice for the virtues,and positive traits of the other person.Then,you will look for the best in other people than the worst.You will look at the world with a creative and positive attitude ,considering little for the obstacles.Try to make a habit of giving compliment.It only costs a little time , enenrgy and a passion to make life of yourself and the others better which can give happiness to all. |
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